UnitedHealthcare believes it is important for people to have a voice in their future healthcare care if they can’t speak for themselves. That’s why we are working with ADVault to offer MyDirectives advance care planning for insured members of an AARP Medicare Supplement Insurance Plans (Tool) as a way for you to express your wishes in the event you can’t speak for yourself.

Imagine you are in an accident or have a sudden illness that leaves you unable to communicate. Your loved one or caregiver is faced with a difficult decision about whether to continue life-saving measures. How does that person know what to do? It may be difficult to think about these scenarios, but it is even more difficult for a loved one to make decisions on your behalf if you have not discussed or documented your wishes. A growing number of Americans say they know how important it is to do this, but many don't know how to get started.

You have access to resources that can help you start thinking about how to document your wishes. One source that is being offered, on a pilot basis, is MyDirectives advance care planning for AARP Medicare Supplement Plan members insured by UnitedHealthcare. This tool is available at no additional cost to you, as an insured plan holder, and supports individuals in naming a health care advocate and creating an advance care plan.

Many people already have a plan, but don’t have it in a place where doctors and family members can find it. If you already have an advance care plan, you can use the Tool to upload and store it electronically so it is accessible to individuals you designate and some doctors, when they need it.

MyDirectives® is a service offered by ADVault, Inc., a privately held U.S. corporation dedicated to helping ensure individuals have an advance care plan so their voice is heard if they are in a situation where they cannot speak for themselves. Through MyDirectives, ADVault helps consumers record their medical treatment wishes, as well as their preferences on organ donation and autopsy, and other critical personal information electronically. ADVault then works with personal health record and electronic medical record vendors, as well as some healthcare providers and payers, to make all of that information available on demand. Provider access is currently only available in certain locations where ADVault has established arrangements.

ADVault is a leader in digital emergency, critical and advance care planning, and MyDirectives® is used today by people in all 50 states and in more than 40 foreign countries to create, update and share advance care plans, giving individuals a voice if they cannot speak for themselves.

You are getting a valid expression of your future healthcare wishes in the event you cannot speak for yourself. You also have the opportunity to name your healthcare advocate(s) – generally, someone designated to speak on your behalf if a situation where you cannot speak for yourself should arise.

Please note, the information provided in this tool is for informational purposes only and is not intended to be a substitute for professional health care or serve as legal advice. The tool does not provide a legal advance directive, advance medical directive, power of attorney, or similar document. Each jurisdiction’s laws may have specific requirements for these types of documents.

While you will want to give some thought to who you want to name, it only takes a few minutes to name your healthcare advocate(s). You can always come back later and complete the rest of the plan if you need more time to think about it.

You control access by setting up contacts in the tool under My Circle and notifying them via email from your My Dashboard page. You can choose to send your contacts, including your doctors, one time access to a file of your advance care plan or provide them with a link where they can always access the most recent version. Except as outlined below, these individuals will only have access to your advance care plan if you set them up as contacts and allow access. Please be aware that emails generated by the tool from ADVault are unencrypted and there is a risk of interception or disclosure of the contents of email messages. In addition, ADVault is working with hospitals with electronic medical records to ensure that doctors, nurses, and admitting staff can access your advance care plan using the information you put in My Account. This is currently only available in certain locations where ADVault has these arrangements. Share your advance care plan with your doctors and talk to them about the best way to ensure it is accessible in your specific healthcare system.